Update: 22nd May 2020

Hello Everyone,

Billy is currently on personal leave until June 27 2020. He is taking time off for family and self care. He will also be taking time to relocate to his new office located in Tamar Street Village in Ballina. Billy will be operating out of these premises from Monday 29th June and every week on Monday, Wednesday and Friday’s from 9am (first appointment) through to 5pm (4pm start of last appointment). Billy will continue to offer outreach services the remaining days of the week to locations in the local area as well as South East QLD.

 

Update: 18th March 2020 –

Hello everyone,

With COVID-19’s (Corona Virus) presence in our area, I am requesting that you do not attend your sessions in person or allow me to see you at home if you are experiencing either: fever (temperature of over 37.5C), or acute respiratory infection (e.g. shortness of breath, cough, sore throat) with or without fever. If you experience these symptoms and suspect that you might have corona virus please call corona virus hotline on 1800 675 398.

This also applies if you have travelled overseas in the last 14 days, or if you have been in close contact with someone confirmed positive or currently being evaluated for COVID-19. In these circumstances, please do not attend my room or allow me to visit you at home, contact me to let me know.

For those of you who will continue to attend your sessions in person, I am requesting that you wash your hands with soap in the bathroom or in my room by the sink as soon as you arrive. My room is currently using paper towels to minimise possibility of spreading the virus.

I also want to let you know that I am taking the following precautions to ensure safety for myself and everyone who visits: wiping with disinfectant the surfaces which you are likely to touch in my office;  allowing the window to be open in the room and not utilise the air-conditioning; asking people to wait outside if possible to allow minimal contact inside. I will leave the rear door open and allow visitors to access the beautiful space immediately behind my room.

Bulk billed online sessions are available for vulnerable existing clients if you are in urgent need for my support when the following apply:

(a) the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
(b) the person has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by Australian Health Protection Principal Committee (AHPPC); or
(c) the person is considered more susceptible to the COVID-19 virus being a person who is:

(i) at least 70 years old; or
(ii) at least 50 years old and is of Aboriginal or Torres Strait Islander descent; or
(iii) is pregnant; or
(iv) is a parent of a child under 12 months; or
(v) is already under treatment for chronic health conditions or is immune compromised; or

(d) the person meets the current national triage protocol criteria for suspected COVID-19 infection.

Otherwise, I am committed to continuing care and helping you reach your therapy goals and at this time I do not find it necessary to work exclusively online. If this situation changes and I do find it necessary in the future, I will let you know as soon as it happens.

Warm regards,

Billy Gannon